Terms and Conditions

If your product is damaged or defective in any way upon your receipt, we will replace your product if notified within 30 days from delivery of the product. Returns will not be accepted if the product was worn, is without original tags, or damaged after the product was received.

If your product does not match the specifications of the order, we will exchange your product free of charge if notified within 30 days from delivery of the product. 

If you are simply dissatisfied with and wish to return a product that is still unworn, with original tags, and not damaged. Customer can return products within 30 days of receiving. In such instances, customer will be responsible for the cost of shipping to return and a $10.00 restocking fee will be deducted from the refund.

In order to initiate a return or exchange, please contact us through the website using the "drop us a line" section with "Return or Exchange" noted in the subject. Once the refund or return in approved, it will be processed within a reasonable amount of time but no later than 15 business days.

Black Cloud Golf is dedicated to working with you to ensure your complete satisfaction of our products. Please do not hesitate to reach out with any questions or concerns.